Free shipping and returns within the continental USA - all items, all orders, no hassles.
Orders normally ship 1-2 business days from when you place an order, and at that time you'll get a tracking code to see where you goods are! You'll receive most orders within 5 business days, but depending on where you live in the USA, it may take up to 20 days to receive your product.
Shipping to Canada is available for most products and because we use the most economical shipping methods, some products will take 30 to 60 days to get to you. Please email us at firstname.lastname@example.org if you have any questions.
If you find the same product for the same price (including shipping) at another retail store, we'll pay you the difference.
We want you to be happy! That's why we offer a 365-day, 100% satisfaction guarantee on everything we sell. If you’re not happy for any reason, you can return most items for a replacement or a refund. We’ll even pay for the shipping cost.
We only have a few requests:
If you return an item that is worn, damaged, stained, etc, your return will not be processed and you will not be refunded store credit. Instead, we will contact you via email with 2 options:
If we do not receive a response within 10 business days, we will assume you prefer Option 2.
How long will it take to get my replacement product or refund?
We aim to process refunds and exchanges within 5 business days of receiving your returned product. The rest depends on the post office. We appreciate your patience.